XPS 17(L702X) one time boot menu

Question

Probably a quickie if someone can assist! I have a XPS 17(L702X) with Window 7 Ultimate 64 bit and am in the middle of a Dell support issue regarding the Nvidia graphics card. Dell support have requsted I run diagnostics from the 'one time boot menu' (I have run this before on other laptops but my problem here is. Dell supports says tells me  'Immediately press the F12  key once every second until ?Preparing one-time boot menu?, Shows in the upper right corner of the screen.' However all I get is 'Boot Menu' (With options underneath) in the centre of the screen. Is this the same thing? I hope to get an answer so I can run this over the weekend rather than wait till next week Dells support to reply. Thank you for any good souls out there that can help.

ejn63 · Accepted Answer

Yes, it's the same thing.  Choose the diagnostics from the menu that appears.

mugelbbub · Answer

Thank you so much for the quick response. Appreciated.

Locked Topics – Laptops General

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