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June 14th, 2017 10:00

XPS 17 L702X problem

I have Dell XPS 17 L702X 3D model, from some week I am having display problem while playing game or even working. My display show dot after few second it gt back , but same keep happen & even sometime laptop get hang. I have done following things already, My hard disk was old & making noise so I have changed it to new SSD Install Fresh windows 10 & even try laptop original setting using recovery Install new drivers Changed all Ram But my display problem is still same, I have attached display photo also, but every time display error change. My laptop warranty is expire 1 year ago. so any help would be great.

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16.7K Posts

June 14th, 2017 10:00

eyechetan,

Your computer needs Windows 10 video card drivers. As well as all Windows 10 drivers for the computer. Dell did not create any Windows 10 drivers for this computer. 

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June 22nd, 2017 05:00

I have try window 7 & windows 8 also , dell provide drivers for windows 7 & 8 . I have install all the drivers as listed on dell for my laptop. But my problem is still same.

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87.5K Posts

June 22nd, 2017 10:00

Attach an external monitor.  Does the same fault show on it when it pops up on the internal screen?

If so, you likely have a video chip going bad - it'll soon be time for a replacement mainboard.

If not, the first thing to check/change is the internal wiring harness that runs between the mainboard and the screen.  If that doesn't solve the issue, replace the display panel.

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