February 11th, 2015 04:00

Very old thread... but what did you do to fix it? I am having the same trouble.

4 Operator

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13.6K Posts

February 11th, 2015 07:00

I am having the same trouble.

The original issue was described as

"the Realtek high def audio drive will have problem occur every time I turn on or restart the computer, and it wont be fixed unless I fix it through troubleshoot...."

and you added:

"I just can't get anything to work on mine... but it's not a simple uninstall/re-install issue. no matter what I dis-able, un-install... it doesn't work how it's supposed to."

I'm still a little vague on the issue. Is it this: when you start the laptop it has no audio (through neither the speakers or headphones) but when you run the troubleshooter audio is restored?

What operating system are you using?

4 Operator

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13.6K Posts

February 11th, 2015 07:00

I just now belatedly made the connection that you are the person who started the tread earlier about "weird driver".

I cannot get to that thread anymore because the links to it in my e-mail notices for it have stopped working, and it has disappeared from the Laptop Audio board. However I got an e-mail notice that Jennifer K replied to you with a "known" fix. That solution is not known to me as a solution for the symptoms as you described them, so I will be interested to know if it works. There is always something new to learn.

February 11th, 2015 18:00

Not sure if you are able to see the original thread I started, but her advice was no different, and I updated a better example of symptoms.

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