My motherboard is replaced last week and I was testing it till today. It seems that the problem was related to the hardware (motherboad) failure. After replacing new motherboard by dell my system is stable with the latest drivers from Nvidia and Intel.
Same problem here. I've been using it for half a year, and this problem just appeared out of no where in the past few days. I thought updating the BIOS would resolve the problem, but it just made it worse. It turns from flickering -> shutting down one in a few times to every time I restart/ wake the laptop. I really like this product but I'm really frustrated with this situation since most of my work rely on this laptop and I don't have an alternative.
I received my XPS 9560 on Monday and experienced the same issue. I then installed the Bios patch, the Intel Graphics Driver patch, and the latest nVidia drives which seem to have helped. I will monitor my system to make sure that if the flicker comes back I will call Pro Support to get them to look into the issue.
From past experience with the ever evolving PC technology, I know that this is a graphics timing issue between the OS, video drivers, and Bios.
The screen flickering won't be fixed by updating BIOS or graphics Drivers. Actually, the only way to reduce my screen flickering was to turn off the Intel display self refresh option (power options in Intel graphics settings). But this is no real fix though.
antonio_cardile
14 Posts
0
April 5th, 2017 06:00
Hi,
My motherboard is replaced last week and I was testing it till today. It seems that the problem was related to the hardware (motherboad) failure. After replacing new motherboard by dell my system is stable with the latest drivers from Nvidia and Intel.
Also the screen flickering/flash is gone.
Regards
Antonio Cardile
cc84
40 Posts
0
April 5th, 2017 13:00
Reports of flicker on the 4k panel of the Inspiron 7559: www.reddit.com/.../
kklinkk
2 Posts
0
April 5th, 2017 14:00
Same problem here. I've been using it for half a year, and this problem just appeared out of no where in the past few days. I thought updating the BIOS would resolve the problem, but it just made it worse. It turns from flickering -> shutting down one in a few times to every time I restart/ wake the laptop. I really like this product but I'm really frustrated with this situation since most of my work rely on this laptop and I don't have an alternative.
discosultan
5 Posts
0
April 5th, 2017 16:00
Same issue on my new XPS 9560 4k screen ...
Keith.Campbell
2 Posts
0
April 6th, 2017 11:00
Please post status updates on whether this fixed the problem every week for the next month.
Thank you.
santacruzskim
1 Message
0
April 6th, 2017 13:00
same issue here with the same model, 9560; 7700HQ / 32 GB RAM / 1 TB Drive / 4K.
Chardiot
6 Posts
1
April 7th, 2017 01:00
same issue with model 9560, 4k screen
Just downloaded new driver this morning and keeping fingers crossed.
(I think my screen just flashed once very quickly but not the full blown flashing with bar codes)
EDIT : After an hour of excitement thinking it is fixed, the screen flashing and bar code effect started!! Machine being returned. Very Sad.
Keith.Campbell
2 Posts
0
April 7th, 2017 08:00
I received my XPS 9560 on Monday and experienced the same issue. I then installed the Bios patch, the Intel Graphics Driver patch, and the latest nVidia drives which seem to have helped. I will monitor my system to make sure that if the flicker comes back I will call Pro Support to get them to look into the issue.
From past experience with the ever evolving PC technology, I know that this is a graphics timing issue between the OS, video drivers, and Bios.
cc84
40 Posts
0
April 7th, 2017 13:00
Further reports posted over the past day or two:
1. www.reddit.com/.../
2. www.reddit.com/.../
3. www.reddit.com/.../
Also plenty of stutter when using Excel (I get this too): www.reddit.com/.../
Datasense
2 Posts
0
April 8th, 2017 02:00
Did you install the 378.49 Nvidia driver?
I have also installed the latest bios 1.1.3, Intel 630 (21.20.16.4627) and still sometimes (not very frequent) I still get the flickering.
thatfatdood
16 Posts
0
April 8th, 2017 13:00
Got my 9560 6 days ago and seeing flickering as well. I'm so mad.
Swarmpough
10 Posts
0
April 9th, 2017 07:00
@ Datasense:
The screen flickering won't be fixed by updating BIOS or graphics Drivers. Actually, the only way to reduce my screen flickering was to turn off the Intel display self refresh option (power options in Intel graphics settings). But this is no real fix though.
thatfatdood
16 Posts
0
April 9th, 2017 08:00
@Swarmpough: did not fix the issue for me.
Swarmpough
10 Posts
0
April 10th, 2017 00:00
As I stated, this is no fix. It just helped me reducing - not resolving - the issue.
discosultan
5 Posts
0
April 10th, 2017 08:00
There's a new BIOS update available as of today (v1.2.4) but the changelog does not indicate any fix related to this issue.