Sometimes booting up in safe mode, then rebooting to a normal bootup clears problems.
Other thing can be one of the memory sticks is faulty.
Another thing to check is to see how old your BIOS is. You may want to update it. The latest one is A09. Don't forget, the latest BIOS includes all the updates/fixes of prior BIOS versions, so you won't have to worry about skipping previous ones. Looking quickly through the BIOS updates, I didn't see anything about correcting memory issues, but some are listed as *recommended*
Since you have memory dump issues with 4GB, make sure you do it with a memory configuration where your not having an issue.
Thanks for the information... I saw the new Bios last night so will update it. Also going to try to get SP1 installed on the laptop. After all that will try going to 4gb again see what happens.
Hi, the Blue Screen of Death (BSOD) could be anything. It is simply a system crash.
A "memory dump" is when the operating system "dumps" all the information held in the memory into a minidump file. This file, thus, contains all the information of the system when the system crashed for diagnosing later on. This is because after the system crashes it has to reboot, and after rebooting the memory is wiped out making it impossible to find out the cause without this minidump file.
The correlation you are seeing may, in your case, be due to a faulty RAM stick. Investigate this by trying to boot the system in different configuration with the sticks (try one, then try the other, try one in one slot, try it in another slot, etc). Or it could be the slot in the motherboard that is faulty. Because RAM is Random Access Memory, it's possible that using a faulty stick you may still be able to load the system fine, making it hard to tell if it's faulty or not. You can run the Dell memory diagnostics in this case, which will perform a large amount of random tests in hopes one of them will error if the stick is faulty.
Assuming your memory is not faulty then write down the STOP error code the screen gives you and post it here. Or contact Dell to have them analyze the minidump, which sometimes can pin-point the exact file causing the BSOD.
DeathRider
549 Posts
0
April 17th, 2008 13:00
Other thing can be one of the memory sticks is faulty.
Another thing to check is to see how old your BIOS is. You may want to update it. The latest one is A09. Don't forget, the latest BIOS includes all the updates/fixes of prior BIOS versions, so you won't have to worry about skipping previous ones. Looking quickly through the BIOS updates, I didn't see anything about correcting memory issues, but some are listed as *recommended*
Since you have memory dump issues with 4GB, make sure you do it with a memory configuration where your not having an issue.
desiguy2447
3 Posts
0
April 17th, 2008 13:00
Thanks for the information... I saw the new Bios last night so will update it. Also going to try to get SP1 installed on the laptop. After all that will try going to 4gb again see what happens.
fuzzy_llama
1 Rookie
•
64 Posts
0
April 17th, 2008 15:00
Hi, the Blue Screen of Death (BSOD) could be anything. It is simply a system crash.
A "memory dump" is when the operating system "dumps" all the information held in the memory into a minidump file. This file, thus, contains all the information of the system when the system crashed for diagnosing later on. This is because after the system crashes it has to reboot, and after rebooting the memory is wiped out making it impossible to find out the cause without this minidump file.
The correlation you are seeing may, in your case, be due to a faulty RAM stick. Investigate this by trying to boot the system in different configuration with the sticks (try one, then try the other, try one in one slot, try it in another slot, etc). Or it could be the slot in the motherboard that is faulty. Because RAM is Random Access Memory, it's possible that using a faulty stick you may still be able to load the system fine, making it hard to tell if it's faulty or not. You can run the Dell memory diagnostics in this case, which will perform a large amount of random tests in hopes one of them will error if the stick is faulty.
Assuming your memory is not faulty then write down the STOP error code the screen gives you and post it here. Or contact Dell to have them analyze the minidump, which sometimes can pin-point the exact file causing the BSOD.
eSolutions
317 Posts
0
April 17th, 2008 19:00
desiguy2447
3 Posts
0
April 18th, 2008 10:00
It turned out that one of the two 2GB memory modules is defective so will be getting a replacement 2GB module of memory.
Thanks for all input & help.