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ejn63
9 Legend
•
87.5K Posts
0
December 30th, 2009 11:00
Yes, it is almost certainly a faulty nVidia chip. The system board will need to be replaced.
http://en.community.dell.com/blogs/direct2dell/archive/2008/08/18/nvidia-gpu-update-dell-to-offer-warranty-enhancement-to-all-affected-customers-worldwide.aspx
PlisArg
2 Posts
December 30th, 2009 14:00
Thanks for replying!
One last question only to be sure: The known problem with nVidia causes the LCD failure even when the external monitor works?
Thanks so much in advance!
Sorry - I missed that. No, then the video chip is fine - it's the display panel that needs to be replaced (that is not covered by the extended warranty).
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ejn63
9 Legend
•
87.5K Posts
0
December 30th, 2009 11:00
Yes, it is almost certainly a faulty nVidia chip. The system board will need to be replaced.
http://en.community.dell.com/blogs/direct2dell/archive/2008/08/18/nvidia-gpu-update-dell-to-offer-warranty-enhancement-to-all-affected-customers-worldwide.aspx
PlisArg
2 Posts
0
December 30th, 2009 14:00
Thanks for replying!
One last question only to be sure: The known problem with nVidia causes the LCD failure even when the external monitor works?
Thanks so much in advance!
ejn63
9 Legend
•
87.5K Posts
0
December 30th, 2009 14:00
Sorry - I missed that. No, then the video chip is fine - it's the display panel that needs to be replaced (that is not covered by the extended warranty).