9 Legend

 • 

87.5K Posts

December 30th, 2009 11:00

Yes, it is almost certainly a faulty nVidia chip.  The system board will need to be replaced.

 

http://en.community.dell.com/blogs/direct2dell/archive/2008/08/18/nvidia-gpu-update-dell-to-offer-warranty-enhancement-to-all-affected-customers-worldwide.aspx

2 Posts

December 30th, 2009 14:00

Thanks for replying!

One last question only to be sure: The known problem with nVidia causes the LCD failure even when the external monitor works?

 

Thanks so much in advance!

 

9 Legend

 • 

87.5K Posts

December 30th, 2009 14:00

Sorry - I missed that.  No, then the video chip is fine - it's the display panel that needs to be replaced (that is not covered by the extended warranty).

 

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