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14 Posts
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5333
March 1st, 2008 17:00
XPS M1710 when booting doesn't display anything...........
My XPS M1710 (Dual Core model) when booting doesn't display anything(there is a slight glow from the screen but blank), then once the boot sequece has supposedly finished, I'm left with a totaly blank screen(the LCD has shut off) which responds to nothing. The power indicator is on, but after booting, the HDD indicator is inactive. Whats happened? Any ideas please?
I do have another year and a bit of warranty(which it seems Dell haven't recognised, luckily I have proof).
I do have another year and a bit of warranty(which it seems Dell haven't recognised, luckily I have proof).
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Pawk
319 Posts
0
March 1st, 2008 19:00
Also, if you have an external monitor, try connecting that.
artistar
14 Posts
0
March 1st, 2008 20:00
Pawk
319 Posts
0
March 1st, 2008 21:00
The pretty strobe lights are the LCD self-test.
Ring up Dell and tell them you need a video card/motherboard replacement done. They will make you run the same test, but at least you know where this is headed.
artistar
14 Posts
0
March 2nd, 2008 04:00