It seems there might have been a corrupt driver update through windows updates. Sometimes, they are known to cause issues. And a manual reinstallation / driver update of the device tends to fix the issue.
You could choose to disable this driver update from installing automatically if available in the Windows Update - http://bit.ly/1Pv9Xxc- for Win10 OS.
Also, create a system restore point, so it will help to avoid this process in the future, you can always restore the machine back to the most functional point.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
DELL-Rishi
4 Operator
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2K Posts
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June 11th, 2016 08:00
Hi LOUIS D,
What is the current OS installed on the system?
It seems there might have been a corrupt driver update through windows updates. Sometimes, they are known to cause issues. And a manual reinstallation / driver update of the device tends to fix the issue.
You could choose to disable this driver update from installing automatically if available in the Windows Update - http://bit.ly/1Pv9Xxc- for Win10 OS.
Also, create a system restore point, so it will help to avoid this process in the future, you can always restore the machine back to the most functional point.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.