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XPS15 USB mouse and keyboard always lagging
I just got a new XPS15, and no matter what USB keyboard or mouse I use, there is lag from both units, and the keyboard will double-type letters or sequences of letters. I've tried installing device specific drivers and managers, but that hasn't changed anything. Any help would be greatly appreciated. Thanks!
Specs
OS: Windows 10 Pro
Processor: i7-6700HQ, 2.60 GHz
RAM: 16 GB
External display: Dell P2314H
jnadaraj
33 Posts
0
January 16th, 2017 14:00
same here. Tried 3 different mouse, 2 are optical and one is the old fashioned wired usb mouse. All give me the same results. Since your posting is so new, I wonder if this change is due to a recent upgrade?
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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January 17th, 2017 15:00
Decibio,
I would suggest you to check if the lag is there on the Safe mode . Please follow the steps in the link: http://dell.to/2k2slbg boot the system into safe mode.
Also, do check the steps provided in the link : http://dell.to/2k2m6Ez to increase the pointer speed.