Unsolved
This post is more than 5 years old
2 Posts
0
5874
August 17th, 2006 13:00
bad RAM?
i have a latitude d610 running xp
My system crashes sporadically, with a windows blue screen. the error code is either 0x0000000a or 0x000000f4. This can happen at any time during or after booting including when the system is idle. this has been occuring ever since the system was purchased, but the frequency has increased recently, before it was only occassional.
microsoft's driver verifier (verifier.exe) seems to indicate that there is a problem with ialmdd5.sys, ialmdev5.sys ialmdnt5.sys ialmnt5.sys, ialmmt5.sys (i have not narrowed it down any further than these five yet). these are the intel video driver files, but i already have the latest version (6.14.4609) available. also i dont see the point in doing a rollback since the system used to crash even before i did the upgrade.
today, immediately after the BIOS post, (just before windows should have begun loading) my system displayed a message "amount of memory has changed" and nothing further happened. I switched off and switched on the system again and this time it said "memory read/write failure" then there was an address, and "amount of memory has changed". once again i swithced off and on, this time it has booted perfectly and everything seems to be working fine. (the BIOS setup still shows the correct amount of memory i.e. 1gb). what is wrong? i'm pretty sure its bad RAM. have just emailed tech support, lets see wt they say
what do you guys think?
My system crashes sporadically, with a windows blue screen. the error code is either 0x0000000a or 0x000000f4. This can happen at any time during or after booting including when the system is idle. this has been occuring ever since the system was purchased, but the frequency has increased recently, before it was only occassional.
microsoft's driver verifier (verifier.exe) seems to indicate that there is a problem with ialmdd5.sys, ialmdev5.sys ialmdnt5.sys ialmnt5.sys, ialmmt5.sys (i have not narrowed it down any further than these five yet). these are the intel video driver files, but i already have the latest version (6.14.4609) available. also i dont see the point in doing a rollback since the system used to crash even before i did the upgrade.
today, immediately after the BIOS post, (just before windows should have begun loading) my system displayed a message "amount of memory has changed" and nothing further happened. I switched off and switched on the system again and this time it said "memory read/write failure" then there was an address, and "amount of memory has changed". once again i swithced off and on, this time it has booted perfectly and everything seems to be working fine. (the BIOS setup still shows the correct amount of memory i.e. 1gb). what is wrong? i'm pretty sure its bad RAM. have just emailed tech support, lets see wt they say
what do you guys think?
No Events found!
fudgieguys
1.3K Posts
0
August 18th, 2006 01:00
Do you just have the internal RAM or is a combo with the external RAM?
http://support.dell.com/support/edocs/systems/latd610/en/ug_en/r_r.htm#wp1052442
If only the internal memory, you have to remove the keyboard in order to access the RAM.
The link above is the manual on the location for the memory chips.
Sounds like a memory issue.
stonent
2 Intern
•
823 Posts
0
August 18th, 2006 17:00
Download the ISO and burn it, boot from the CD and run tests.