blue screen

Hi Kobi171

Thanks for writing to us. 

Please ensure no peripherals are connected to the system. 

Run hardware diagnostics from f12 menu and let us know how it went. 

Does the machine loads into safe mode??

If possible you can try remove both the memory modules and power up the system with one module at a time . Try each module in both slots individually.

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

no peripherals are connected.

I ran diagnostics successfully. no problem.

 safe mode is loaded.

It is a problem to remove the memory card.

I can work on the computer several hours until the problem returns..

By the way, usually a hot computer when it happens.