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July 23rd, 2013 08:00
cap key makes my cursor disappear!
I am so frustrated! Every time I hit my cap key, my cursor disappears. I have to re click where I am typing to continue. as I am typing this for example, when I hit my cap key, the tool bar on the internet highlights and the cursor is gone. please help!!!! I cannot continue typing without the cap key working properly. I have tired everything I could find online about this! I'm not great with computers so very simple advice and instructions would be very helpful!
thanks,
amie
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DELL-Nikhil D1
6 Operator
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2.6K Posts
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July 23rd, 2013 09:00
Hi Amie,
I can understand electronic devices can create confusion and frustration when they do not work the way they are designed for. To assist you further, please let me know the system model and operating system installed in it.
Awaiting your response!
amieweeks
3 Posts
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July 24th, 2013 12:00
It's a Dell Insprion N5010. windows 7
Thanks!
DELL-Nikhil D1
6 Operator
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2.6K Posts
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July 25th, 2013 05:00
Hi Amie,
I suggest you to uninstall and reinstall the Quickset Application. Please follow the below mentioned steps:
Please post the results.
amieweeks
3 Posts
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July 30th, 2013 07:00
No luck :0( The instructions you gave her great though! Very easy to follow, just didn't do the trick.
Any other tips?
Thanks!
Amie
DELL-Nikhil D1
6 Operator
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2.6K Posts
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August 1st, 2013 02:00
Hi Amie,
I suggest you to follow the steps mentioned in this link: http://bit.ly/hXRPWI
Note: The link contains steps for registry editing. Please make a backup of the Registry files before editing it. Wrong editing of Registry files could lead to Operating system problems.
Please check and reply for further help.