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4574
June 9th, 2014 11:00
cursor problem
While I'm typing on a Dell 5421, the cursor jumps all over the place at random. All of a sudden the text will appear before the word I'm writing, at the top, wherever. It occurs.. last one month (I did not touch while .. my touchpad damn sure). all driver are updated.
I send this problem to customer care.. but dell customer care are cant help me.. coz they were saying "To get the issue resolved on the system we need to troubleshoot by taking a remote connection of your system and for that you need to be available with the system.
So please provide us the time between 12PM-6PM when you will be available with the system from Monday to Friday."
And this is my office timing .. so i cant fullfill this requirements.. I hv to go to office ...
Thats why I really dnt like dell serivce.
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kirkd
6 Operator
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5.2K Posts
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June 9th, 2014 18:00
A common problem. If you brush the pad or just come close, the cursor can move. Easiest fix is to try Touch freeze, a free utility that shuts down the pad when you type.
navn
2 Posts
0
June 10th, 2014 11:00
thanx for ur reply buddy..... I install Touch freez n try
but tell me one thing..... its not only my cursor moving... sometime its take selection automatically of text while typing.... is it also common ??