Yep, I believe its at least 5 dead pixels before warrenty replaces it. As far as upgrading graphics and display goes, Dell does not support Video upgrades and therefore will not do it for you. To do this you would have to order the parts from Dell Spare parts (which is an uphill struggle a lot of the time) and install them yourself... Dell will have no part in it (they prefer people to buy whole new laptops).
is it possibile to fit the 15" SXGA+ screen on the 5100 chasis? are there different chasis for different 5100's or are they all the same? are the replacement parts from dell excessively expensive?
Nobody thinks of dead pixels till you see one in your face. My recommendation is to review the manufacturer's deal pixel policy before you buy from them. Some manuafacturers have better policies. An excellent example is Alienware. Yes, their systems are a bit pricey, but just looking at their deal pixel policy makes you understand why. Alienware's dead pixel policy rocks! Wouldn't it ruin your day to recieve a brand new notebook computer with a certain number of dead pixels that the manufacturer is able to get away with?
You should also check your state laws. Some states have laws addressing the dead pixel issue.
Again, before you buy, check the dead pixel policy. Dell's dead pixel policy stinks. Your system can actually be shipped with dead pixels as long as certain criteria is met. I would tell the sales person that if my system has even a single dead pixel brand new, out of the box, I'm sending it back and notifying my credit card company that I received damaged goods. Ask Dell not to waste your time. They should inspect all systems before shipping.
Rescue, you can return your notebook in your first 30 days, if you get a dead pixel, or ask them to send you a new system.
Can you post a link to Alienware's dead pixel policy? I couldn't find it on their site, and the third-party reports I read talked about a 30-day period, which would be the same as Dell's.
sometime,s a cold monitor will show rainbow collor dot,s iv had that happen to me but after placing the monitor in a warmer room for awhile the dot,s went away i have a couple lcd monitor,s so iv had some practice with them my inspiron 5100 just got a red collor dot hopfuly it will go away in warmer temp,s
The link to Alienware's dead pixel policy is: http://help.alienware.com/cgi-bin/alienware.cfg/php/enduser/std_adp.php?p_sid=jCyRHb4h&p_lva=&p_faqid=678&p_created=1073672271&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzQxJnBfcGFnZT0x&p_li=
Yeah, that's a long URL! If that doesn't work, just go to Alienware.com and find their knowledge base. Do a search for "dead pixel."
Better yet, I'll just cut and paste right from Alienware's website:
Alienware’s Policy on Dead Pixels
Alienware will replace an LCD display unit when there are 1 or more dead pixels within the center of the LCD screen as defined by Alienware and/or if there are more than 2 dead pixels located outside of the center of the screen.
If the LCD display unit is determined defective according to Alienware’s policy, please contact our Technical Support department. Our technicians will verify the damage and arrange for the repair or replacement of the LCD display unit. Turnaround time of the repair will depend on the LCD display unit availability. This policy is valid for the duration of the customer’s warranty.
Please note the part that says, "This policy is valid for the duration of the customer’s warranty."
I've got an Area-51m on pre-order. It will have a P4 3.40GHz and the new ATI Mobility 9700. I still have my Inspiron 8100, which is hooked up to a CRT and in my kid's room right now so she can play her kids games. Yes, it's hooked up to an external CRT for a reason....let's just leave it at that.
mattcowger
2.6K Posts
0
January 26th, 2004 03:00
sakor1
2.2K Posts
0
January 26th, 2004 04:00
Yep, I believe its at least 5 dead pixels before warrenty replaces it. As far as upgrading graphics and display goes, Dell does not support Video upgrades and therefore will not do it for you. To do this you would have to order the parts from Dell Spare parts (which is an uphill struggle a lot of the time) and install them yourself... Dell will have no part in it (they prefer people to buy whole new laptops).
stu
jkretz
5 Posts
0
January 26th, 2004 17:00
is it possibile to fit the 15" SXGA+ screen on the 5100 chasis? are there different chasis for different 5100's or are they all the same? are the replacement parts from dell excessively expensive?
thanks again,
josh
Rescue
35 Posts
0
February 2nd, 2004 02:00
Nobody thinks of dead pixels till you see one in your face. My recommendation is to review the manufacturer's deal pixel policy before you buy from them. Some manuafacturers have better policies. An excellent example is Alienware. Yes, their systems are a bit pricey, but just looking at their deal pixel policy makes you understand why. Alienware's dead pixel policy rocks! Wouldn't it ruin your day to recieve a brand new notebook computer with a certain number of dead pixels that the manufacturer is able to get away with?
You should also check your state laws. Some states have laws addressing the dead pixel issue.
Again, before you buy, check the dead pixel policy. Dell's dead pixel policy stinks. Your system can actually be shipped with dead pixels as long as certain criteria is met. I would tell the sales person that if my system has even a single dead pixel brand new, out of the box, I'm sending it back and notifying my credit card company that I received damaged goods. Ask Dell not to waste your time. They should inspect all systems before shipping.
spiked_martini
948 Posts
0
February 2nd, 2004 19:00
Rescue, you can return your notebook in your first 30 days, if you get a dead pixel, or ask them to send you a new system.
Can you post a link to Alienware's dead pixel policy? I couldn't find it on their site, and the third-party reports I read talked about a 30-day period, which would be the same as Dell's.
jrasis
80 Posts
0
February 17th, 2004 14:00
Rescue
35 Posts
0
February 17th, 2004 22:00
The link to Alienware's dead pixel policy is: http://help.alienware.com/cgi-bin/alienware.cfg/php/enduser/std_adp.php?p_sid=jCyRHb4h&p_lva=&p_faqid=678&p_created=1073672271&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzQxJnBfcGFnZT0x&p_li=
Yeah, that's a long URL! If that doesn't work, just go to Alienware.com and find their knowledge base. Do a search for "dead pixel."
Better yet, I'll just cut and paste right from Alienware's website:
Alienware’s Policy on Dead Pixels
Alienware will replace an LCD display unit when there are 1 or more dead pixels within the center of the LCD screen as defined by Alienware and/or if there are more than 2 dead pixels located outside of the center of the screen.
If the LCD display unit is determined defective according to Alienware’s policy, please contact our Technical Support department. Our technicians will verify the damage and arrange for the repair or replacement of the LCD display unit. Turnaround time of the repair will depend on the LCD display unit availability. This policy is valid for the duration of the customer’s warranty.
Please note the part that says, "This policy is valid for the duration of the customer’s warranty."
I've got an Area-51m on pre-order. It will have a P4 3.40GHz and the new ATI Mobility 9700. I still have my Inspiron 8100, which is hooked up to a CRT and in my kid's room right now so she can play her kids games. Yes, it's hooked up to an external CRT for a reason....let's just leave it at that.