9 Legend

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16.1K Posts

May 12th, 2013 13:00

Provide the hardware IDs of the PCI Simple Communication Controller. See Windows Reinstallation Guide/A Clean Install of Windows 7 Step 12 for details:

http://philipyip.wordpress.com/dell-community-forums/

Community Manager

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3.3K Posts

May 12th, 2013 13:00

Hi realkamy,

I suspect the chipset driver is not installed. You need to install the Dell system software and the chipset driver. Find the link below for the following drivers:

Dell System software: http://dell.to/18DXUKs

Chipset driver: http://dell.to/10C5q22

Restart the system after each installation.

Let me know if you need further assistance.

31 Posts

May 12th, 2013 15:00

DELL-Sujatha K

Already install the chipset and dell system software..So what is the next step?

The exclamation mark still there..

Community Manager

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3.3K Posts

May 15th, 2013 10:00

Hi realkamy,

As suggested by Philip, I request you to provide the hardware ID of the PCI Simple Communication Controller. Right click the device with the error and select properties:
Go to details and select Hardware ids.




Awaiting your response.

31 Posts

May 15th, 2013 19:00

Thank for all your response...problem solved

regards 

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