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August 16th, 2016 16:00

graphic card

Hi I am using Dell Inspiron 15R 5537 which I bought in march 2014 it came with windows 8 now when ever I am trying to play GTA4 or GTA5 in the middle the screen starts shaking and the controls does not work I contacted the rockstar help line and they said it is due to graphic card problem

Processor:                                           Intel(R) Core (TM) i5-4200U CPU @ 1.60GHz 2.30 GHz

Installed memory(RAM):                     6.00 GB (5.89 GB usable)

System Type:                                      64-bit Operating System,x64-based processor

500GB HDD

pls help me with my problem if I have to increase my graphic card if present what should I do

August 17th, 2016 18:00

Hi Madala

Thanks for writing to us. 

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message, so we can check the specifications and advise you as per.

Regards

August 18th, 2016 19:00

Hi We are awaiting your response.

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