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March 23rd, 2013 21:00
how to restore factory setting after installing window 7 ultimate 64x?
I have dell inspiron 3420 core i3 which comes with window 7 home basic 64x and I upgrade it to window 7 ultimate 64x.. but now i want to restore it to its original factory setting to home basic 64x... I searched it alot about restore to factory setting and apply all the suggestion but cant work. When I press F8 and select system repair after that select language then for log in it shows me two account one is mine one which i created and the other I don,t know where it comes from. So i select my administrator account but there when i click on restore to factory setting it shows a message that "system/window cant find recovery disk" like this type of message... please please please help me i am in great trouble
THanks in Advance
DELL-Appu S
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March 23rd, 2013 22:00
Hi Amkk786,
Since you've changed the operating system to Windows 7 64 bit, the recovery partition may not be available. In this scenario, you will have to re-install the Windows using the Windows Re-installation DVD. You can use the recovery disc (factory image); if you've created the recovery media using Dell DataSafe; when you bought the system.
Please refer to the link for steps to re-install Windows using disk http://dell.to/j6ImBB
Please reply if you have any questions.