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inspiron 17, 5000 series. webcam issue
for some unknown reason ( possibly upgrading to win 10 ), My webcam will not work ( says its aIready in use with another programme. I cannot understand it. have rebooted it ( webcam still in use etc ) 3 times, even tried system restore. totally flummoxed. can anyone help ?
DELL-Ravi Ch
7 Technologist
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October 11th, 2015 05:00
Hi jeffurz,
I’d suggest that you update BIOS and chipset driver on your computer to check for issue resolution. Please enter your service tag # on the link below, then download the BIOS from BIOS section and chipset from chipset section onto the system and install it.
http://dell.to/18r60nI
Also, I would suggest you to run the test on Webcam on the system.
1. Open the link http://dell.to/14YjKb2
2. Select ‘Hardware’ under ‘Advanced’ tab.
3. Select ‘Camera’ and ‘Microphone’.
4. Click on ‘Run Diagnostics’ button.
5. Let me know if the results.
Please let me know the findings.