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October 12th, 2009 15:00

inspiron 1720 blank screen

I purchased a inspiron 1720 in July of last year at a cost of 650 pounds.Two weeks ago while my wife was using it it crashed,now it wont turn on there is no lights .I have tried another adapter but get nothing still.I also noticed that when i plug the adapter into the back of the laptop the LED light on the adapter goes out anyone got any ideas

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87.5K Posts

October 12th, 2009 15:00

The mainboard is faulty and will need to be replaced.

 

3 Posts

October 13th, 2009 12:00

Thank you for your help

940 Posts

October 13th, 2009 13:00

If you decide to replace it make sure you get the right one. There are 2 different motherboards, one has the integrated video and the other does not. If you are still under warranty then they will know which to use.

3 Posts

October 13th, 2009 14:00

The warranty ran out 2 months ago how can i tell which motherboard i have sorry  but im still learning about computers and my age dosent help!!

940 Posts

October 13th, 2009 14:00

Do you know what video you had? If you have the nVidia 8400 or 8600 then you do not have the integrated, meaning you have a seperate video card. If you do not remember then you can look at your invoice as it tells you what video you have.

Here are some links.

This one has the integrated video http://www.parts-people.com/index.php?action=item&id=4721

This one does not http://www.parts-people.com/index.php?action=item&id=5001

Here is another site that sells them http://www.discountelectronics.com/index.php?l=product_list&c=3017 and is close to $100 less than the first 2 links. You can always look on ebay once you know which one you need.

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