You can try an external USB mouse with the computer to see if it is an issue with that. Try using your system in ‘Safe mode with Networking’ and see if it exhibits the same behavior.
Steps to access ‘Safe mode’:
Restart the computer.
Tap the F8 key on the keyboard during the boot process until you see the Windows Advanced Options Menu on the screen.
Select “Safe Mode with Networking” from the menu using the arrow keys on the keyboard and then press the key.
Select the user account at the log in screen.
Check if the issue persists there.
You can disconnect the USB keyboard connected with laptop and then use an Onscreen keyboard to see if the issue persists with that as well.
To use On screen keyboard:
Choose Start/Windows logo → Control Panel → Ease of Access → Ease of Access Center.
Click the Start On-Screen Keyboard button.
Test out the on-screen keyboard input in any application where you can enter text.
Click Options, select the Turn on numeric key pad check box, and then click OK.
Open a notepad and try typing on that by clicking on the keys of On screen keyboard.
Note: To use keystroke combinations (such as Ctrl+Z), click the first key (in this case, Ctrl) and then click the second key (Z). You don’t have to hold down the first key as you do with a regular keyboard.
To know more about the Onscreen keyboard, you can refer to the link: http://bit.ly/PRyRK6
DELL-Chinmay S
4 Operator
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1.8K Posts
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November 26th, 2012 21:00
Hi,
You can try an external USB mouse with the computer to see if it is an issue with that. Try using your system in ‘Safe mode with Networking’ and see if it exhibits the same behavior.
Steps to access ‘Safe mode’:
Check if the issue persists there.
To use On screen keyboard:
Note: To use keystroke combinations (such as Ctrl+Z), click the first key (in this case, Ctrl) and then click the second key (Z). You don’t have to hold down the first key as you do with a regular keyboard.
To know more about the Onscreen keyboard, you can refer to the link: http://bit.ly/PRyRK6
Please reply with findings.