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February 14th, 2013 03:00

laptop just restarts after adding 4 GB ram + BSOD error in safemode

Hello,

I have Dell N4010 laptop with 4GB ram (1333 Mhz, 2X2) purchased in Jan 2011. Recently I bought transcend 4GB 1333 and have removed existing 2GB ram and replaced with 4GB to increase the physical memory to 6GB. I can see that the ram has been detected and the total is showing up in Bios. After this, the system does not boot, it just keep restarting.

I tried to start with safemode, however the files load but at the end, I receive a blue screen with error like '...Bad pool header...'.

OS: Windows 7 x64

Bios version: A13

please advise/ let me know if you require any information.

Thanks, Santosh

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87.5K Posts

December 23rd, 2014 03:00

You'd need to ask the manufacturer.  Crucial recommends CL-11, 1.35V memory - not CL-9, 1.5 V which is what you've got.

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87.5K Posts

February 14th, 2013 04:00

If the system works with the original RAM, try just hte new RAM alone.  If it doesn't work that way, it's either faulty or incompatible RAM.

2 Posts

February 15th, 2013 23:00

Hi,

When I ran with the new ram alone, I am facing 'IRQL_LESS_OR_EQUAL_ERROR' BSOD.

I have checked the system specifications and found that 'the ram speed has been capped to 1066 though it is 1333 mhz'. By this I understand that the current running 2X2GB rams are running at 1066 Mhz. How is this impacting my new ram? Is there any specification that I have to change in BIOS or other place?

Please advise.

-Santosh

1 Message

August 17th, 2013 13:00

Hi,

Is this issue got resolved ? I am also facing the same issue.

Thanks,

Aju

December 21st, 2014 23:00

I am also facing the same issue. Please help.

I got:

Transcend DDR3 4 GB Laptop DRAM (JM1333KSN-4G).

Details:

  • DDR3-1333
  • SO-DIMM Memory Module
  • 204-pin Configuration
  • CL9 CAS Latency

 

 

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87.5K Posts

December 22nd, 2014 04:00

It'd help to know what model system you have (i.e., Inspiron 3521, etc.).  This is 1.5 V RAM - many newer systems require lower voltage RAM;  that may be one issue.

December 22nd, 2014 19:00

Hi,

Thanks for quick reply

The model of my Laptop is Inspiron  N4010

And RAM is:

Transcend DDR3 4 GB Laptop DRAM (JM1333KSN-4G).

Details:

  • DDR3-1333
  • SO-DIMM Memory Module
  • 204-pin Configuration
  • CL9 CAS Latency

Is this model is compatible with the RAM.

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