made a huge mistake

Question

Ive installed windows xp professional on my new laptop. It came with windows xp home, but me being me thought i new best. I did a complete install and booted from the cd, formatted the hardrive and installed a fresh system. XP has not recognised any of the internals such as sound, network, ethernet, i have a host of exclamation marks in device manager where it says 'other devices'. What should i do? i have tried to call Dell but they are closed for the weekend i think. Ive also tried to email them but as a previous message on this board it keeps saying invalid service tag when i try to contact them. Ive checked the tag several times and i have input it correctly.   cheers Paul

Driveteam · Answer

Hi,

Have you checked with your sevice tag the number 0 looks like the letter O. That was my problem when i tried to enter it.. hope that helps.

Driveteam

Message Edited by Driveteam on 08-07-2005 04:17 AM

mini-sprite · Answer

Hi unfortunatly i dont have any zero's in the tag also dont have any letter 'o' in there as well. Thanks for the idea though. it has 2 numbers, 3 letters then a 1 and a j   cheers Paul

bacillus · Answer

What model laptop did you buy as that may give an inkling as to some of the required drivers that you need to download.

Ed C · Answer

Just download all the drivers for your MODEL. You really don't need to use the service tag to get to the driver download pages.

Ed C · Answer

You will have to choose each driver download, save it to the HDD and then burn it to CD. And you will have to install them one at a time along with rebooting the system after installing some of them.

mini-sprite · Answer

is it possible to download them to a cd in one go and install them on the laptop like this. Or will i have to choose the individual drivers. There are loads to choose form on the site.   cheers Paul

mini-sprite · Answer

Ive managed to get sound by downloading the driver and also wireless network unfortunatly my braodband router does not arrive while next week so i still need to setup the internal network card so i can plug my ethernet broadband connection into it to gain access to the net. Cheers for the help so far, very much appreciated.

cheers Paul

bacillus · Answer

The first thing you will have to install is the Intel Mobile Chipset followed by the Dell Notebook System Software.

There is only one driver per category available for video, audio, modem and touchpad for download so you should be safe installing those.

If you have a wireless card installed you will have to ascertain which model it is before you download and install.

The driver download list is available from the link below.

http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INSPIRON%202200&os=WW1&osl=EN

mini-sprite · Answer

Its a Inspiron 2200   cheers Paul

Locked Topics – Laptops General

made a huge mistake

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