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Pansy22

7 Posts

5829

April 25th, 2013 16:00

need to find TCP/IP version 4

I cannot connect to my wireless since I changed my password on my router.  My internet provider works with TCP/IP version 4 and it no longer appears in my settings.  I have a Dell Inspiron 1520 laptop.  I was given several options to try but they all entail using the internet to fix the problem and as I said, I cannot connect.  My IP address was not correct but I have fixed that problem by resetting it.  How can I get my version 4 up and running again?????

DELL-Amogh G

4 Operator

 • 

1.5K Posts

April 26th, 2013 01:00

Hi Pansy22,

It seems the system is still trying to connect to old wireless profile after changing the router password. You may remove the old wireless profile and create a new profile. Please follow the steps mentioned below:

  • Click ‘Start’ and select ‘Control Panel’
  • Open ‘Network and Sharing Center’
  • Click ‘Manage Wireless Networks’
  • Remove all wireless networks showing in this list.
  • Restart computer and reconnect to your wireless network.

Hope this helps. Keep me posted with the findings.

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