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L

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August 10th, 2013 13:00

password reset

For some reason, my password will not work.  I was just going to reset it, but the Wizard says I have to insert a disk that has my password info on it.  I don't have such a disk.  How can I get onto my Dell laptop?  Please help!!  Thanks:)

3.3K Posts

August 10th, 2013 14:00

Hi ldaeg,

May I know is the computer asking for Windows password or BIOS password?

Kindly private message me the service tag of the computer so that I can take the case forward. To private message the service tag click my User name and click Start conversation.

Awaiting your response!

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