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Aravind Ramesh
1 Copper

pc sleeps whenever plugged in

I have windows 10. Whenever I plug in my charger it sleeps.To get it back I either  have to 'close and open' my laptop or 'press the power button'. I tried setting sleep option to 'never' in the control panel and it didn't work . What should I do?

1 Reply
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DELL-Akshatha M
4 Tellurium

RE: pc sleeps whenever plugged in

Hi ARAVIND RAMESH,

Thank you for writing to Dell Community Forum.

Please update the BIOS and video driver to the latest version is available from our Dell Support Site.

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
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