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prakesh
1 Copper

problem in installing driver

im using dell insprion 15 (3521) laptop which is come with windows 8 original os . now i update to windows 8.1 but my video drive and graphics drive get stop working. i have radeon graphics but now its no working, when i try to install the drive which i download from the dell web after half installation it showing some missing file , can any one help for me to resolve this problem

thank you........

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4 Replies
DELL-Prajwal S
2 Bronze

RE: problem in installing driver

Hi,

Thank you for writing to us.

Which card do you have on the machine?Post the link that you're trying to download the file from.

If that file does not work,try downloading the driver directly from the AMD website for the card and let us know if issue persists.

Thanks and Regards,
Dell-Prajwal S
Social Media and Community Professional
Order Status: http://dell.to/1fgKSTr
Download Drivers: http://dell.to/1hcxG98

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prakesh
1 Copper

RE: problem in installing driver

im using the AMD radeon  hd 8730m

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prakesh
1 Copper

RE: problem in installing driver

i try installing the drive from amd web but its also so fail to install 

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DELL-Prajwal S
2 Bronze

RE: problem in installing driver

Hi,

Please send me a friend request and provide the service tag of the machine and the registered Owner's name through a private message,I will look it up and try help.What is the version of Operating System that the system is using?

Thanks and Regards,
Dell-Prajwal S
Social Media and Community Professional
Order Status: http://dell.to/1fgKSTr
Download Drivers: http://dell.to/1hcxG98

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