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"Plugged in, not charging" [XPS M1530]
Hello all,
I have had my XPS M1530 laptop for about 11 months now. As of recently, my battery does not charge. When I hover over the icon in my taskbar it says, "22% available (plugged in, not charging)". The only time that it seems to ever attempt to charge is when I unplug the adapter from the laptop and proceed to plug it back in. The battery icon goes through the animation of charging once, and then goes back to the "22% available (plugged in, not charging)" icon. I am unsure to whether the problem is with the software, AC adapter, or my battery. My OS is Windows Vista.
I have tried all of the following:
- Tthe battery out and putting it back in
- Restarted/shut down my laptop
- My AC adapter is plugged into a wall outlet
- Swittching between power plans
- Switched AC outlets
- Updated BIOS to A12
Please help,
Thank you!
ejn63
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July 1st, 2009 16:00
Since it's under warranty, call Dell. They'll send a new adapter first - if that doesn't fix it, it's most likely a mainboard problem (unless there are signs the battery is failing - such as flashing LED on it).