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10151
February 28th, 2004 15:00
"infinite loop" ?
ATI Mobility Radeon in an inspiron 600m, I get the blue screen of death, and then when I manage to start up, windows sends me to this file:
//
// Watchdog Event Log File
//
LogType: Watchdog
Created: 2004-02-28 12:19:14
TimeZone: 300 - Eastern Standard Time
WindowsVersion: XP
EventType: 0xEA - Thread Stuck in Device Driver
//
// The driver for the display device got stuck in an infinite loop. This
// usually indicates a problem with the device itself or with the device
// driver programming the hardware incorrectly. Please check with your
// display device vendor for any driver updates.
//
EaRecovery: 1
ShutdownCount: 149
Shutdown: 0
EventCount: 11
BreakCount: 11
BugcheckTriggered: 1
DebuggerNotPresent: 1
DriverName: ati2dvag
EventFlag: 1
DeviceClass: Display
DeviceDescription: MOBILITY RADEON 9000
HardwareID: PCI\VEN_1002&DEV_4C66&SUBSYS_011E1028&REV_09
Manufacturer: ATI Technologies Inc.
DriverFixedFileInfo: FEEF04BD 00010000 0006000E 000A18E3 0006000E 000A18E3 0000003F 00000008 00040004 00000003 00000004 00000000 00000000
DriverCompanyName: ATI Technologies Inc.
DriverFileDescription: ATI Radeon WindowsNT Display Driver
DriverFileVersion: 6.14.10.6371
DriverInternalName: ati2dvag.dll
DriverLegalCopyright: Copyright (C) 1998-2002 ATI Technologies Inc.
DriverOriginalFilename: ati2dvag.dll
DriverProductName: ATI Radeon Family
DriverProductVersion: 5.2.3763.0
This recently started happening, along with the computer just stopping and the screen showing funny colors. I tried upgrading the drivers for the video card, didn't work.
0 events found
crazy_ivan
5 Posts
0
February 28th, 2004 18:00
Where did you get the driver from?
GaretJax
2 Posts
0
February 28th, 2004 18:00
crazy_ivan
5 Posts
0
February 28th, 2004 19:00
spiked_martini
948 Posts
0
February 28th, 2004 20:00
danielss
35 Posts
0
March 22nd, 2004 14:00
Isn't there a better way to definitively differentiate a problem between the video card
and the Operating System, without having to reformat the disk and reinstall the Operating System ?
ATI Radeon 9000 video errors ; infinite loop
18-NOV-2003: received Inspiron 8600 notebook
27-NOV-2003: getting errors indicating an infinite loop in the ATI video driver.
16-FEB-2004: replaced motherboard; video errors persist.
17-FEB-2004: replaced motherboard again; video errors persist.
18-FEB-2004: replaced video card; video errors persist.
22-MAR-2004: upgraded BIOS and video drivers; video errors persist.
23-MAR-2004: ran debugger on crash-dump file. It indicates a problem in the video driver.
Uninstalled and reinstalled the video driver,
upgraded the video driver ( currently at the latest version: A04 ),
upgraded the system BIOS ( currently at A05 ),
disabled POWERPLAY(tm), and the problem persists .
There are no other errors or indications of an OS problem.
Still, DELL tech-support recommends reformatting the hard-disk and reinstalling everything again.
I see that others have this problem.
It seems more likely that the video card or video driver are defective.
Isn't there a better way to definitively differentiate a problem between the video card
and the Operating System, without having to reformat the disk and reinstall the Operating System ?
It seems too often that DELL's solution is to reformat and reinstall the OS.
23-MAR-2004: Formatted the drive and reinstalled the OS, and the problem persists.
24-MAR-2004: Downloaded and installed Radeon driver from www.omegacorner.com and problem persists.
Diagnostics indicate no errors.
24-MAR-2004: called DELL again; replacement parts ordered (motherboard, video card, CPU)
UPDATE: 25-Mar-2004:
After replacing the motherboard twice, video card twice,
and the problem persisted, the Intel Pentium Mobile CPU
was then replaced, which resolved the problem.
Message Edited by danielss on 06-15-2004 04:27 PM