'infinite loop' ?

Question

ATI Mobility Radeon in an inspiron 600m, I get the blue screen of death, and then when I manage to start up, windows sends me to this file:   //// Watchdog Event Log File// LogType: WatchdogCreated: 2004-02-28 12:19:14TimeZone: 300 - Eastern Standard TimeWindowsVersion: XPEventType: 0xEA - Thread Stuck in Device Driver //// The driver for the display device got stuck in an infinite loop. This// usually indicates a problem with the device itself or with the device// driver programming the hardware incorrectly. Please check with your// display device vendor for any driver updates.// EaRecovery: 1ShutdownCount: 149Shutdown: 0EventCount: 11BreakCount: 11BugcheckTriggered: 1DebuggerNotPresent: 1DriverName: ati2dvagEventFlag: 1DeviceClass: DisplayDeviceDescription: MOBILITY RADEON 9000 HardwareID: PCI\VEN_1002&DEV_4C66&SUBSYS_011E1028&REV_09Manufacturer: ATI Technologies Inc.DriverFixedFileInfo: FEEF04BD 00010000 0006000E 000A18E3 0006000E 000A18E3 0000003F 00000008 00040004 00000003 00000004 00000000 00000000DriverCompanyName: ATI Technologies Inc.DriverFileDescription: ATI Radeon WindowsNT Display DriverDriverFileVersion: 6.14.10.6371DriverInternalName: ati2dvag.dllDriverLegalCopyright: Copyright (C) 1998-2002 ATI Technologies Inc.DriverOriginalFilename: ati2dvag.dllDriverProductName: ATI Radeon FamilyDriverProductVersion: 5.2.3763.0   This recently started happening, along with the computer just stopping and the screen showing funny colors. I tried upgrading the drivers for the video card, didn't work.

crazy_ivan · Answer

Where did you get the driver from?

GaretJax · Answer

Dell's support site. It's the right driver.

crazy_ivan · Answer

did u select the right OS for ur driver

spiked_martini · Answer

I would uninstall the driver and reinstall. After you uninstall, you might want to use a cleaning utility to get rid of all traces of the old driver.

danielss · Answer

Isn't there a better way to definitively differentiate a problem between the video card
and the Operating System, without having to reformat the disk and reinstall the Operating System ?

ATI Radeon 9000 video errors ; infinite loop
18-NOV-2003: received Inspiron 8600 notebook
27-NOV-2003: getting errors indicating an infinite loop in the ATI video driver.
16-FEB-2004: replaced motherboard; video errors persist.
17-FEB-2004: replaced motherboard again; video errors persist.
18-FEB-2004: replaced video card; video errors persist.
22-MAR-2004: upgraded BIOS and video drivers; video errors persist.
23-MAR-2004: ran debugger on crash-dump file. It indicates a problem in the video driver.
Uninstalled and reinstalled the video driver,
upgraded the video driver ( currently at the latest version: A04 ),
upgraded the system BIOS ( currently at A05 ),
disabled POWERPLAY(tm), and the problem persists .
There are no other errors or indications of an OS problem.
Still, DELL tech-support recommends reformatting the hard-disk and reinstalling everything again.
I see that others have this problem.
It seems more likely that the video card or video driver are defective.
Isn't there a better way to definitively differentiate a problem between the video card
and the Operating System, without having to reformat the disk and reinstall the Operating System ?
It seems too often that DELL's solution is to reformat and reinstall the OS.
23-MAR-2004: Formatted the drive and reinstalled the OS, and the problem persists.
24-MAR-2004: Downloaded and installed Radeon driver from www.omegacorner.com and problem persists.
                         Diagnostics indicate no errors.
24-MAR-2004: called DELL again; replacement parts ordered (motherboard, video card, CPU)

UPDATE:   25-Mar-2004:
                   After replacing the motherboard twice, video card twice,
                   and the problem persisted, the Intel Pentium Mobile CPU
                   was then replaced, which resolved the problem.

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