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April 27th, 2016 06:00
system restore with windows 10
Hi
I would like to do a system restore on my dell inspirion laptop. Can someone please help.
I don't have a system disc and I'd like to restore to a time prior to some stuff that's been loaded onto my laptop. If I try to remove them it says it could cause problems with other programmes. i'm not very computer literate so I'd just like to wipe it and start afresh.
I've tried the repeated press of F8 when Dell comes up on start up but there's no option to get back to the factory settings. I've also tried the press control and F11 when Dell comes up on start up but windows 10 just opens up no matter how quick I try to be.
Please help
Thanks
Isobel
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ejn63
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April 27th, 2016 06:00
Open the Dell Backup and Recovery utility under Windows. That software will allow you do restore the system (and also to make a set of backup media ify ou have not already done so).
Isobel12
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April 29th, 2016 09:00
Is that under, windows > all apps > dell? I've been there and i cant see the option you mentioned. Perhaps I'm looking in the wrong place?
DELL-Rishi
6 Operator
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April 30th, 2016 06:00
Hi ISOBEL12,
See this link for info about system restore on Win 10 - http://bit.ly/1JEw2ov
If you wish to perform a factory restore - then see this link - http://dell.to/1XZvpiw
Let us know if this resolves the issue.
Keep us updated.
DELL-Infant R
331 Posts
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May 4th, 2016 16:00
Hi Isobel,
Awaiting your response on the status of the system.
Do reply to this community thread so that if there are any more queries we will be glad to assist you.