wifi connection problem

Question

Greetings ,

i have a wearied problem......... every time i take of the charger out , my Inspiron 15R N5110 lose the wifi connection .

dont lough ...... i got crazy yesterday.

i re-installed win 7 64 bit ,and missing SM bus controller (i cant find the software) .

any ideas about this wearied problem ?

best

DELL-Roshan L · Answer

Hi,

Welcome to the Community,

It could be due to the Power Management option under wireless card properties.If the issue persists even after reinstalling Windows,check if the option " Allow this computer to turn off this device to save power is enabled" under Wireless card properties,Power Management.To check this setting,Go to Device Manager,right click on the wireless card,click properties,click Power Management.

Regarding the SM bus controller,you need to install the Chipset drivers.

First install the Notebook System Software from this link: http://dell.to/N9f375

Followed by chipset drivers:

http://dell.to/QhrF7e

http://dell.to/S4abN7

After reinstalling Windows you need to first install the Notebook System Software,Chipset followed by rest of the required drivers.

Thank You

miky_miky · Answer

i changed the options and installed everything.

but still have both problems .

when i take out the AC adopter the streaming of the WiFi stops, while the network signal still connected and excellent.

after i re-connect the AC adopter the computer re-identify the network .

does the BM bus is the reason ?

also Fn functions dont work .

i installed all the software in the CD and the 35 at the web . what do i miss ?

miky_miky · Answer

i changed the power management option , and did all the instillation.

but still have both problems.

the signal is excellent ,but every time i take out the AC charger the streaming of the WiFi stops , and the networks signal still excellent . when i reconnect the charger, computer re-identify the network again .

does BM bus is the reason ?

PudgyOne · Answer

miky_miky,     Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here.     Rick

miky_miky · Answer

Host Name: MIKY-PC

OS Name: Microsoft Windows 7 Home Premium

OS Version: 6.1.7601 Service Pack 1 Build 7601

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: Miky

Registered Organization:

Original Install Date: 8/6/2012, 10:38:57 PM

System Boot Time: 8/9/2012, 7:00:55 PM

System Manufacturer: Dell Inc.

System Model: Inspiron N5110

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2301 Mhz

BIOS Version: Dell Inc. A10, 3/22/2012

Windows Directory: C:\Windows

System Directory: C:\Windows\system32

Boot Device: \Device\HarddiskVolume2

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (UTC-08:00) Pacific Time (US & Canada)

Total Physical Memory: 6,051 MB

Available Physical Memory: 2,600 MB

Virtual Memory: Max Size: 12,101 MB

Virtual Memory: Available: 7,932 MB

Virtual Memory: In Use: 4,169 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\MIKY-PC

Hotfix(s): 82 Hotfix(s) Installed.

[01]: 982861

[02]: KB971033

[03]: KB2425227

[04]: KB2479943

[05]: KB2484033

[06]: KB2488113

[07]: KB2491683

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Network Card(s): 6 NIC(s) Installed.

[01]: Bluetooth Device (Personal Area Network)

Connection Name: Bluetooth Network Connection

Status: Media disconnected

[02]: Intel(R) Centrino(R) WiMAX 6150

Connection Name: Local Area Connection

Status: Media disconnected

[03]: Intel(R) Centrino(R) Wireless-N 1030

Connection Name: Wireless Network Connection

DHCP Enabled: Yes

DHCP Server: 192.168.1.1

IP address(es)

[01]: 192.168.1.134

[02]: fe80::998a:92ef:dff5:b6b3

[04]: Microsoft Virtual WiFi Miniport Adapter

Connection Name: Wireless Network Connection 2

Status: Media disconnected

[05]: Microsoft Virtual WiFi Miniport Adapter

Connection Name: Wireless Network Connection 3

Status: Media disconnected

[06]: Realtek PCIe FE Family Controller

Connection Name: Local Area Connection 2

Status: Media disconnected

PudgyOne · Answer

miky_miky,

I see you recently installed/reinstalled the operating system. Roshan gave you links to the notebook system utility and the chipset drivers. Installing the drivers in the correct order is important. The notebook system utility and the chipset drivers know what is attached to each system. How to Download and Install Drivers in the Correct Order

I would have used the recovery partition to reinstall the operating system. Restoring Your Computer´s Software to the Factory Settings

There are settings for the Intel 1030 adapter, but we'll discuss them after the drivers are installed in the correct order.

Rick

DELL-Roshan L · Answer

Hi miky_miky,

If you're referring to SM Bus Controller in Device Manager,that means you've not installed the Chipset driver.So install the drivers in the correct order as suggested by RICK.

For the Fn key functions to work you may need to install QuickSet utility.

Locked Topics – Laptops General

wifi connection problem

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