windows failed to start. a recent hardware or software chnage might be a cause

Hi Dhirendra.drc,

It might be an issue with the hardware or the software of the computer. To isolate the issue, let’s run the diagnostics on the computer:

To run the ‘Dell Diagnostics’

• Power off the computer
• Restart the computer, press F12 on the Dell logo
• Select ‘Diagnostics’ from the boot menu
• Please refer to the link if any error code shows up http://dell.to/OUGnqT

If the above steps do not work, then check in safe mode:

• Power off the computer
• Restart the computer, tap F8 on Dell logo 2-3 times
• This will take you to ‘Windows Advanced Boot Options’
• Choose ‘Safe Mode’ in the Advanced Boot menu(F8)
• When Windows finishes loading, check if you are able to work on the computer

If the system works in safe mode, perform system restore.

• Click on 'Start'
• Click on 'All Programs' then click 'Accessories'
• Click on 'System Tools'
• Click on the 'System Restore'
• Then click 'Next' on the "Restore system files and settings" window
• Then choose the restore point that you want to use(choose a date when the system was working good)
• After that click 'next' to continue
• Then click 'Finish' on the "Confirm your restore point" window to start the System Restore
• Then Click 'Yes' to the once started, System Restore cannot be interrupted. Do you want to continue? dialog box.
• System Restore will now restore Windows 7 to the state that was recorded in the restore point.
• Immediately after logging in to Windows 7 after the reboot, you should see a message that System Restore completed successfully.
• Click Close. Restart the computer and check if the issue still persists.

If none of the steps work, then you may have to reinstall the operating system on the computer.
Note:  Reinstalling the operating system will erase all the data from the computer. We would advise you to take a complete backup of your data (pictures, music, videos, and documents).

Please reply if you have any questions.

Hi Dhirendra.drc,

Thank you for your response. Since, the computer works after 25-30 minutes, I would recommend you to run the diagnostics to isolate the issue. Alternatively, check if the laptop is overheating. I would also recommend you to update the BIOS of the computer:

Note: Before updating BIOS please ensure that:
*Battery is 10%> or >10% charged
*Battery charger should be connected
*No external devices (flash drives, printers, external hard drives) should be connected.
*All other programs should be closed and documents saved

• Click on the link http://dell.to/UmY8yD
• Click on ‘Download File’
• Check on the radio box ‘Single-file download’
• Click ‘Continue’
• Click ‘Save’
• Choose the location as desktop, save the file on the desktop
• Right click and choose ‘Run as Administrator’
• Follow the on-screen instructions to install the program
• Restart the computer

I have also attached the file for your reference
http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3518/6557.N5110A11.zip 

Please reply with the findings.

Thank you sir. i will try today and reply asp..:)

One Question Sir.

This link support for http://dell.to/UmY8yD ( Dell Inspiron N5110 System BIOS )

but but my Laptop is ( Dell Inspiron N5010 System BIOS )

so any problem ???

and also i have Dell Inspiron N5010 System BIOS exe.

Hi Dhirendra.drc,

I apologize for the incorrect link. I understand it must have been inconvenient. Here is the correct link for the BIOS update: http://dell.to/PSQskL
I have also attached the file for your reference
http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3518/1817.N5010A15.zip

Please reply with the findings.

All steps are Done but same problem.......

One time try for run the diagnostics on the computer and

1). .Hardware Detected message is PASS

but

2). System checking time Laptop again shutdown...

please help .... :(

I think i am going very costly repairing... :(

Hi Dhirendra.drc,

Thank you for your response. Please check if the system shuts down in BIOS:

• Power off the computer
• Restart the computer, tap ‘F2’ key on Dell logo 2-3 times
• This will take you to the ‘BIOS’ screen
• Please wait on the BIOS screen for few minutes and check if the shuts down

I would also recommend you to clean the air vents.

Below are the steps to clean the air vents:

• Check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through
• Turn off the System
• Unplug the AC Adapter
• Remove the Battery
• Use Compressed Air to blow the dust out of the vents

Note: Please use compressed air can. When using compressed air can, use the can according to the directions on the side of the can as you can cause damage to the computer if used incorrectly.

If the system shuts down in BIOS, then this could be a hardware issue. The fan and the heat sink may require requirement. If the system does not shuts down in BIOS, then it could be a software issue and we can proceed accordingly.

Please reply with the findings.

Thank You sir...

I think Hardware problem.

Please tell me sir suppose problem in H/W then which H/W in Problem..?

(Mother board,Ram,Fan etc...)

Thanks again sir....for your best reply...

Hi Dhirendra.drc,

Thank you for your response. I would recommend you to perform the above mentioned steps and check if that works. If the system shuts down in BIOS as well, then the heat sink and the fan may have to be replaced.

Please reply if you have any further questions.

Thank You sir..

Really u are are great. Your every reply is very helpful.

I will check within 2 days and reply....

Thank Again..

hi  there i have a dell inspiron 1525 i have tryed to run the  dell Diagnostics it passed everything but when i clicked ok to restart the computer it took me all the way back to the windows boot manager . i  also have tried to safe mode it doesnt work . my question is if i reinstall it with the windows recovery disk will i loose evrything including java adobe web cam? would i have to reinstall all those back or will it just be documents and pictures please let me know              also i have tried putting in the disk it wont start up to a point where i can select the language and when i click f12 it gives me 5 options         

internal hdd

cd/dvd/cd/-rw

onbourd nic

bios setup

diagnostics

btw i have already tried diagnostics passed on all the test but when  i clicked ok took me back to the windows boot manager.

please please help me thank u

Hi,

It appears to be an issue with Operating system of your computer and might need reinstallation. However, before you re-install Operating system, you can try 'Start Up Repair' and see if it works. The steps for the same are as below:

• Insert the Windows Vista DVD into the DVD drive, and restart your computer.
• Tap the key during startup. The Boot Device Menu appears
• Note:  If the Boot Device Menu does not appear, restart the system, and try again.
• Press the to highlight *Onboard or USB CD-ROM Drive, and press . The Press Any Key to Boot from CD or DVD screen appears
• Press any key to boot to the Windows Vista DVD when prompted.
• Note: You must do this immediately or Windows may not load the install window. You may see additional screens during the boot process; choose the default option and continue.
• The Language Settings screen appears
• Click to select the specific regional information, and click next.
• The Install Now screen appears
• In the lower-left corner of the screen, click Repair your Computer.
• The Operating System Selection window appears
• Click Microsoft Windows Vista, even if it is already highlighted, and click Next.
• The Startup Options window appears, if any startup problems are detected
• Click No, if applicable.
• The Recovery Tools menu appears
• Click on Start up Repair and process will start. 

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