Welcome to the Community. Please mention your system model and OS when posting on the forum. At the recovery options where is asks for the Admin name, click on the drop down arrow to select your name, and press enter to access the recovery options. If it does not give you your name, then you may have to reinstall windows manually. Check the below links for help. All data will be lost if you perform any of these steps.
DELL-Royan S
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3.8K Posts
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November 24th, 2012 22:00
Hi,
Welcome to the Community. Please mention your system model and OS when posting on the forum. At the recovery options where is asks for the Admin name, click on the drop down arrow to select your name, and press enter to access the recovery options. If it does not give you your name, then you may have to reinstall windows manually. Check the below links for help. All data will be lost if you perform any of these steps.
PC Restore : support.dell.com/.../document
Third Party Link : smsoftdev-solutions.blogspot.in/.../how-to-restore-dell-factory-image-when.html
Manually Install Windows : support.dell.com/.../document
Thank you.