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4 Posts
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9871
August 17th, 2014 08:00
windows update 8 to 8.1
error 0x80240031 can any one help done widows refresh update scannow,dism,bios update,wsreset
nothing worked out :emotion-9::emotion-9::emotion-9::emotion-9::emotion-9::emotion-9:
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Mary G
6 Operator
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20.1K Posts
1
August 17th, 2014 10:00
You have to mention your model computer (and operating system) whenever you post a question. Make sure you use windows update to install all the important updates before trying to install 8.1. There are some updates that must be installed before 8.1.
Philip_Yip
11 Legend
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16.1K Posts
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65.9K Points
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August 17th, 2014 14:00
I would advise resetting to factory settings using your internal recovery partition and then uninstalling McAfee and running the McAfee removal tool. See here:
http://dellwindowsreinstallationguide.com/dell-backup-and-recovery/
http://dellwindowsreinstallationguide.com/software-maintenance/uninstall-mcafee-and-the-mcafee-removal-tool/
Review the notes here to upgrade to Windows 8.1 via the Store:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/upgrading-to-windows-8-1-from-windows-8-0-via-the-microsoft-store/
smdilshad
4 Posts
0
August 18th, 2014 05:00
smdilshad
4 Posts
0
August 18th, 2014 05:00
sorry about that my bad
dell inspiron 7537
windows 8 64-bit (6.2,build 9200)
all windows updates are done the error pops up 0x80240031
smdilshad
4 Posts
0
August 18th, 2014 06:00
i did the factory restore and the mcafee remove and even used the removal tool
the thing i didnt try uninstalling few drives you mentioned
ill be back with the result hope this will work natakuc4