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May 10th, 2016 15:00
xps l702
My internal mic is not seen by the sound control panel in win 10.1
skype can control it.../ sees it... but i cannot get access to it to setup dictation in win10...
any ideas to fix please... driver Realtek
thanks tony dovale
Lifemasters.co.za South Africa
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Jim Coates
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May 10th, 2016 20:00
Hello. Dell does not support Win10 in the XPS L702x model, so did you install a driver meant for an earlier operating system, using compatibility mode?
If not, try this and see if it helps. Download the Win 7 or Win8 Realtek audio driver for the XPS L702x.
1. Download and save the audio driver to your desktop or any convenient location on the hard drive.
2. Double click on the new folder to extract (unzip) the driver files.
3. The extractor wizard will create a new folder for the driver files. It will be at "c:\dell\drivers\xxxxxx". Write down the exact location that the wizard creates.
4. If the driver begins to install automatically, halt (cancel) the installation.
5. Browse to the driver files on the hard drive (the location you wrote down).
6. Find the "setup.exe" file.
7. Right click on setup.exe to open the context menu.
8. Select the Properties.
9. Select the Compatibility tab.
10. Check the box "run this program in compatibility mode for"... Win7 or 8, depending on which driver you are installing.
Doing that might get the mic working.