There is a certain order of installation you must follow after reinstalling an operating system or else usually you will get an error message when you try to install the audio driver.
But before doing that you ought to upgrade to Service Pack 3, which contains some software that helps you install a high definition audio driver. High Definition was not included in SP 1 & 2.
Thanks a bunch Jim.. U r a life saver!! I followed the sequence of installation and got the audio driver installed on Windows XP SP2 only.. God Bless U!!
1. Open Windows Explorer and go to c:\dell\drivers\R286583 and delete the R286583 folder. That is the Conexant audio driver. 2. Go to http://support.microsoft.com/kb/888111 and get the UAA hotfix. Install it and restart the computer. The hotfix is a patch that helps SP2 deal with HD audio. The patch was incorporated into SP3. 3. Download the Conexant R286583 driver again or re-use the previous download if you still have it.. 4. After it finishes extracting the files and begins to install, cancel. 5. Open Device Manager and expand System devices near the bottom. Find the PCI Device entry with a ? next to it. Go to the properties and choose to update the driver. Choose to manually find the driver but do not allow Windows to look for it. Browse to c:\dell\drivers\R286583\WDM, then reboot the laptop.
With any luck it should detect some new hardware and one of them should be the Conexant. If the above does not work, then uninstall the UAA hotfix and follow all steps again, except this time use the older UAA hotfix http://support.microsoft.com/kb/835221 that some people say works better for them.
Jim Coates
4 Operator
•
13.6K Posts
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January 29th, 2012 06:00
There is a certain order of installation you must follow after reinstalling an operating system or else usually you will get an error message when you try to install the audio driver.
1. Install the Dell System Software and reboot.
2. Install the Intel Chipset driver and reboot.
3. Install the Conexant audio driver.
But before doing that you ought to upgrade to Service Pack 3, which contains some software that helps you install a high definition audio driver. High Definition was not included in SP 1 & 2.
Pareshkbhinde
4 Posts
1
January 30th, 2012 04:00
Thanks a bunch Jim.. U r a life saver!! I followed the sequence of installation and got the audio driver installed on Windows XP SP2 only.. God Bless U!!
Stiven
1 Message
0
February 23rd, 2012 12:00
Jim Coates
4 Operator
•
13.6K Posts
0
February 23rd, 2012 18:00
Sorry that it is not working for you. I don't know what else to tell you to do.
harshish
2 Posts
0
December 9th, 2012 05:00
hiiiii..... jim
i am using dell vostro 1015 and xp sp2. so please tell me how to install audio driver for xp sp2
harshish
2 Posts
0
December 9th, 2012 05:00
hiiii.... jim
i am using dell vostro 1015 and window xp sp2.
so please tell me how to install audio driver for xp sp2.
Jim Coates
4 Operator
•
13.6K Posts
0
December 9th, 2012 06:00
1. Install the Dell System Software and reboot.
2. Install the Intel Chipset driver and reboot.
3. Install the Conexant audio driver
If that does not work then try this:
1. Open Windows Explorer and go to c:\dell\drivers\R286583 and delete the R286583 folder. That is the Conexant audio driver.
2. Go to http://support.microsoft.com/kb/888111 and get the UAA hotfix. Install it and restart the computer. The hotfix is a patch that helps SP2 deal with HD audio. The patch was incorporated into SP3.
3. Download the Conexant R286583 driver again or re-use the previous download if you still have it..
4. After it finishes extracting the files and begins to install, cancel.
5. Open Device Manager and expand System devices near the bottom. Find the PCI Device entry with a ? next to it. Go to the properties and choose to update the driver. Choose to manually find the driver but do not allow Windows to look for it. Browse to c:\dell\drivers\R286583\WDM, then reboot the laptop.
With any luck it should detect some new hardware and one of them should be the Conexant. If the above does not work, then uninstall the UAA hotfix and follow all steps again, except this time use the older UAA hotfix http://support.microsoft.com/kb/835221 that some people say works better for them.