Dell Inspiron 1564 webcam driver...

Hi kevinssones,

Follow below mentioned steps which can resolve the issue: 

Uninstall the Dell webcam central: 

To uninstall the Dell webcam central software, perform the following steps:

1. Click Start.
2. Click Control Panel.
3. Using the drop-down menu next to View by: in the upper-right corner, select Large Icons.
4. Click Programs and Features.
5. Click Dell Webcam Central.
6. Click Uninstall.
7. Confirm the uninstall process by clicking OK.
8. Once uninstalled restart the computer. 

I would suggest, download the webcam central from the below mentioned link:

http://ftp.us.dell.com/monitors/Dell_SX2210-Monitor_Webcam%20SW%20RC1.1_%20R230103.exe

 Once the above process is completed,restart the computer. 

Awaiting your response!

Hi thanks for por your help....

I did what you told me to do

but when i start the   DELL WEBCAM CENTRAL  i have this message "Please Plug A Supported Device" and i don't see nothing, in the page of dell in troubleshooting, i can see  the webcam is filming....

now what please?

Hi kevinssones,

We might need a part replacement on the computer. If the computer has active warranty I will arrange for a service on the computer.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Awaiting your response!

one more thing that i forgot to tell you

i delete my windows old and put again windows 7 and i make the error to erase everything include the drivers of DELL maybe that's my problem....

hi rick let me see what happens  thanks for your help...

kevinssones,

Download and install in this order...

Dell System Software

Intel HM55 Express Chipset Family

Then download and install Dell Webcam Central

What happens?

Rick

ready the same thing and message "Please Plug A Supported Device"

im frustated...

kevinssones,

If you create a new unrestricted user account and the webcam does not work, if your computer is under warranty, click on the blue Dell-Rajesh R on the next page, start conversation and please provide the following...

First and last name

shipping address

phone number

email address

service tag

Rick

My laptop model is inspiron 1564.I had bought this laptop 3 years back, everything is going right but automatically my web cam is stopped working, when i open web cam central it displays me message that "PLEASE CONNECT DEVICE" is the message please help me to solve the problem