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2.2K Posts

May 8th, 2012 15:00

Hi,

I read the post in which you are facing problem with Dell Inspiron N4010

and I would like to help you out on the same wherein, I would like

to run diagnostic on the dispalay of the laptop and for that I

will request you to press and hold the D button and then press the

power button and then let go both the buttons and if you see the solid

colors like Red,Blue and green on the  display of the laptop then the display is fine.

Please do the same and help us with the result so that we can further troubleshoot the problem.

If the solid colors don't display than consider the display gone bad and would

need replacement otherwise we would need to update the video drivers of the laptop

which are laptop specific.

Thanks

Manshu

Dell | Social Media Outreach | Global Social Media & Community

1 Message

September 29th, 2012 08:00

Hi,

got the same issue on my dell laptop inspiron n4010...

screen becomes white, in order to see the display you have to press the lower bottom of the screen on the DELL label or used an external monitor...

tried doing the diagnostic by pressing D button then power button but nothing happens, screen blacks out...

in case i have to replace the screen, where could i order one...

thanks...

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