Try connecting an external monitor and see if it works, Try running an LCD built in self test. Press and hold the D key on the keyboard while pressing the power button, then release both at the same time. This will initiate A grey screen, then Red, then Blue, then Green then White, to allow you to inspect the entire LCD for color purity on each screen and to better identify defect such as cracks in the LCD or stuck pixels that may not be apparent in a normal viewing mode. Reply with your findings.
I have tried the LCD built in self test and everything comes out okay. No errors. I was thinking that maybe my BIOS is out of date.. I might need to update my drives.
I have the same problem with my computer. By the looks of these forums, I should have followed my first mind and replaced my little netbook that went kaput after five years with another Acer. Dell's junk always craps out right after warranty!
Did you try with an external monitor and check for video.Also chek in bios by tapping f2 @startup. Please click on this link punch in your service tag, go to drivers download and install the bios, video drivers. Let me know how it goes.
So, what is the fix for this? What is the worse case scenario in this situation? What part is crapping out and can it be fixed? My BIOS is up to date. I can't do the external monitor test and the LCD test you suggested just causes my computer to hibernate. I'm still paying on this machine! I don't need an expensive brick on my hands!
DELL-Shrikanth G
2 Intern
•
618 Posts
0
March 31st, 2014 00:00
Hi jnava05,
Try connecting an external monitor and see if it works, Try running an LCD built in self test. Press and hold the D key on the keyboard while pressing the power button, then release both at the same time. This will initiate A grey screen, then Red, then Blue, then Green then White, to allow you to inspect the entire LCD for color purity on each screen and to better identify defect such as cracks in the LCD or stuck pixels that may not be apparent in a normal viewing mode. Reply with your findings.
jnava05
2 Posts
0
March 31st, 2014 09:00
Thank you for answering.
I have tried the LCD built in self test and everything comes out okay. No errors. I was thinking that maybe my BIOS is out of date.. I might need to update my drives.
ChicN
2 Posts
0
April 1st, 2014 13:00
I have the same problem with my computer. By the looks of these forums, I should have followed my first mind and replaced my little netbook that went kaput after five years with another Acer. Dell's junk always craps out right after warranty!
DELL-Shrikanth G
2 Intern
•
618 Posts
0
April 1st, 2014 23:00
Hi jnava05,
Did you try with an external monitor and check for video.Also chek in bios by tapping f2 @startup. Please click on this link punch in your service tag, go to drivers download and install the bios, video drivers. Let me know how it goes.
ChicN
2 Posts
0
June 1st, 2014 15:00
So, what is the fix for this? What is the worse case scenario in this situation? What part is crapping out and can it be fixed? My BIOS is up to date. I can't do the external monitor test and the LCD test you suggested just causes my computer to hibernate. I'm still paying on this machine! I don't need an expensive brick on my hands!