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December 28th, 2017 17:00

Dell Precision M6800 chipset and serial ata driver updates not installing

I have attempted to install the Intel Rapid Storage Technology Driver and Management Console and Management Engine Components Installer Driver several times: through the web based automatic installer (together and separately) and also through download of the individual exes, to no avail.

Is there anything else I should try?

Nothing seems to install, every time I use the web app to detect my system they come up as updates.

http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=R4HDM

http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=GJVHD

4 Operator

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6.4K Posts

December 31st, 2017 17:00

:emotion-2:

Windows 10 is on the system? Both files are windows 8.1

January 2nd, 2018 07:00

Running windows 7; the details pages for both show as supporting this OS.

January 2nd, 2018 08:00

The system detect correctly identifies my system as 64 bit. There is only one version of the files made available, though zipped and unzipped. This version is what I attempted to install.

4 Operator

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11.1K Posts

January 2nd, 2018 08:00

You need to use the dropdox box to select the right driver for your version of OS including whether it is 32-bit or 64-bit.

4 Operator

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11.1K Posts

January 2nd, 2018 08:00

The system detect correctly identifies my system as 64 bit. There is only one version of the files made available, though zipped and unzipped. This version is what I attempted to install.

That laptop supports 10 different OS versions.

Care to re-phrase your answer??????

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