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Dell latitude e6500 won't startup
Hello,
I have a dell latitude e6500. This morning my laptop won't powerup or won't start up.
I push the powerbutton and the light of the button was there.
No status of the keybord lights but i saw and hear the harddsik running.
Further the laptop is death. What is happen?
Please advice.
Regards Trees.
Dell-Rajesh R
4 Operator
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November 28th, 2012 11:00
Hi Trees,
Please help me understand, do you see light on the power button when you try to restart the computer?
To isolate the issue follow below steps:
Let me know the status.
Awaiting your response!
trees43
3 Posts
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November 29th, 2012 01:00
I have done ref. 1 - 2 - 3 no changes.
Ref. 4 Running diagnostics is not possible, by holding the Fn and power button simultaneously.
Thanks for given advice.
The story. What is happen last weeks.
My laptop started up with a diagnostic light code during post.
The code is: the individual lights display a status of: flashing - on - on. ( * O O )
This means: a possible processor failure.
I reseat the processor, no changing.
I bought a new processor.
I assembled the laptop and changing the processor.
Start the laptop.
Power button light up. I saw the led indication of the harddisk for 3 seconds.
I am hearing the harddisk drive motor.
Important I don't hear the processor fan.
I push the powerbutton for the second time and the fan of the processor run for a short time
and stopped. Also the harddisk stopped.The laptop is out and I saw and hear nothing.
I hope you understand this problem.
Maybe important.
When I start up the laptop without a processor of memory for instance
the diagnostocs lights are there and giving the code.
The laptop is complet, there are the problems still again.
Regards Trees.
Dell-Rajesh R
4 Operator
4 Operator
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3.3K Posts
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November 29th, 2012 12:00
Hi Trees,
Thank you for the detailed description .This seems to be an issue with the processor socket on the motherboard.We might need to replace the motherboard to resolve the issue.
Please reply if you have any further questions.
trees43
3 Posts
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December 1st, 2012 03:00
Dell-Rajesh R
4 Operator
4 Operator
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3.3K Posts
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December 2nd, 2012 22:00
Hi Trees,
Let me first appreciate the fact that you have tried the steps yourself to resolve the issue.
As the memory socket is bad on the motherboard, contact expired warranty services (US based customers) for the service on the computer.
Please reply if you have any further questions.