The 5 beep code indicates CMOS battery failure; Try releasing the static power and check if the system is working. Follow the steps below.
Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power. In case the problem persists you may have to replace the motherboard. Also please back up all the files and folders in the system.
If it's less than a year old, it's covered under warranty - contact Dell for a replacement hard drive (and mainboard, if that turns out to be faulty as well).
When the CMOS battery is failed it will be replaced only by a field technician, for the disk error message please run the hardware diagnostics to check if the hardware is working as designed. Start tapping the F12 key a few times during startup until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the hardware diagnostics.
If the test fails, please make a note of any error codes listed. You can also refer to the link below.
DELL-Senthil S
4 Operator
•
2.5K Posts
0
May 31st, 2013 13:00
Hi Dimitris2434,
The 5 beep code indicates CMOS battery failure; Try releasing the static power and check if the system is working. Follow the steps below.
Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power. In case the problem persists you may have to replace the motherboard. Also please back up all the files and folders in the system.
Dimitris2434
33 Posts
0
May 31st, 2013 17:00
Why the motherboard ???The system said disk read error occurect can you explain me to undestard thanks
ejn63
9 Legend
•
87.5K Posts
0
May 31st, 2013 18:00
If it's less than a year old, it's covered under warranty - contact Dell for a replacement hard drive (and mainboard, if that turns out to be faulty as well).
DELL-Senthil S
4 Operator
•
2.5K Posts
0
June 3rd, 2013 18:00
Hi Dimitris2434,
When the CMOS battery is failed it will be replaced only by a field technician, for the disk error message please run the hardware diagnostics to check if the hardware is working as designed. Start tapping the F12 key a few times during startup until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the hardware diagnostics.
If the test fails, please make a note of any error codes listed. You can also refer to the link below.
http://dell.to/11anjVV
Let us know about the progress.