I appreciate the troubleshooting steps done by you to fix the issue. I suggest you to run the hardware diagnostics to check all the components by following the steps provided in the link below: http://dell.to/OUGnqT
I will try that but I have deleted the recovery partition and not sure if it will run since I want to ask is this diagnostic check saved on the recovery partition?
The Pre-Boot Self Assessment Diagnostics are integrated into the BIOS. These tests will run even if the system lacks any media (hard drive, CD drive, etc.). Please follow the steps provided in the link that was provided in my previous post and let me know the results.
DELL-Rajath N
4 Operator
•
1.8K Posts
0
May 1st, 2013 08:00
Hi Craig239232,
I appreciate the troubleshooting steps done by you to fix the issue. I suggest you to run the hardware diagnostics to check all the components by following the steps provided in the link below:
http://dell.to/OUGnqT
Please let me know the test results.
Craig239232
4 Posts
0
May 1st, 2013 09:00
I will try that but I have deleted the recovery partition and not sure if it will run since I want to ask is this diagnostic check saved on the recovery partition?
DELL-Rajath N
4 Operator
•
1.8K Posts
0
May 2nd, 2013 13:00
Hi Craig239232,
The Pre-Boot Self Assessment Diagnostics are integrated into the BIOS. These tests will run even if the system lacks any media (hard drive, CD drive, etc.). Please follow the steps provided in the link that was provided in my previous post and let me know the results.