4 Operator

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6.5K Posts

March 28th, 2017 07:00

4 Operator

 • 

6.5K Posts

March 28th, 2017 07:00

The error code means there's a issue with the hard drive, and  most likely you'll have to replace with a new one. However, you can reseat the hard drive and see if that will make a difference. Please enter your service tag number onto the link below for the system manual.

www.dell.com/.../

4 Operator

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6.5K Posts

March 28th, 2017 07:00

If reseating the hard drive doesn't fix the problem. I suggest you contact Technical Support in the link below.

www.dell.com/.../Contact-Information

3 Posts

March 28th, 2017 07:00

I can't actually find my laptop model on the list. I've tried locating the product Id and when that failed went straight to the name but the Inspiron 15-3521 isn't on the list. Is my model obsolete and why they don't have a manual for the process?

4 Operator

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6.5K Posts

March 28th, 2017 08:00

After you remove the hard drive assemble and disconnect the cable from the system board, press the 'Power On' button for about 5 seconds and then replace hard drive, and battery.

4 Operator

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6.5K Posts

March 28th, 2017 08:00

Please click on the link below for your manual.

Dell Inspiron 15 3521 Owner's Manual

After you have removed the battery, press the 'Power On' button for about 15 seconds to release Static Flea Power.

4 Operator

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6.5K Posts

March 28th, 2017 08:00

" My laptop was having issues recently with no media found and no boot device found '

:emotion-2:

After you have replace battery and Ac adapter, power on system, quickly start tapping F2 key continuously to get into the BIOS. Please Reset the BIOS to Default Values.

4 Operator

 • 

6.5K Posts

March 28th, 2017 09:00

Lastly,

If you're successful and able to boot into windows, I suggest you update any firmware or drivers in your Dell Product Support page. Please follow instructions in the Dell video below.

Troubleshooting Hard Drive (Official Dell Tech Support ...

3 Posts

April 8th, 2017 14:00

Finally have an update. Brother-in-law was able to help me remove the Harddrive (using it now) and so far it seems to be working. Didn't replace the battery but if it suddenly dies again I at least now know the cause. Thank you for all the assistance :) Saved me having to spend money I don't have just to keep working

4 Operator

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6.5K Posts

April 9th, 2017 08:00

Great News! Glad to know the computer is fix now. Thanks for the update.....:emotion-2:

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