9 Legend

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87.5K Posts

June 20th, 2017 15:00

Most likely your game disc was infected with a virus -- game installers SHOULD NOT format the hard drive.

Run an extended diagnostic on the system (F12 at powerup).  If the hardware passes, reload the OS.

2 Posts

June 21st, 2017 06:00

I'll try the diagnostic, but the disc's came directly from the manufacturer,  Betson. I purchased a refurbished 740 that was supposed to have win10 installed but I never actually booted the unit out of the game. I'm wondering if it actually had it instslled. Would the discs run if it didnt? I highly doubt a reputable corporation would send me infected discs.

9 Legend

 • 

87.5K Posts

June 21st, 2017 06:00

That would be a question for the game's publisher -- game discs generally don't alter the OS when they're installed.

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