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19532
September 1st, 2017 23:00
Faded/washed out colours
This is my first Dell Laptop (Inspiron 15 5000 Gaming) and I'm noticing an issue with the screen.
The colours seem washed out and faded unless I am at a perfect, straight on viewing angle - and even then I can see the blacks fading to white in the corners. I also notice this on my wife's ancient old dell laptop.
I have my old Lenovo side by side with my new Dell and the Vibrance and richness of the colour from the Lenovo blows the Dell out of the water (sadly).
I have run the display calibration (several times) and can't seem to get even close.
So I guess my question is; Do Dell laptops simply have poor viewing angles, or is there a way to remedy this?
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Dell-SreejithR
6 Operator
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3.4K Posts
0
September 5th, 2017 04:00
Thank you for your message. We will be glad to look into this for you.
Does this happen with any colors in particular, like a complete black/red screen?
Run a hardware diagnostic by following this link http://bit.ly/2fJuGXB & check if the issue persists.
Please click on my Dell username & send a private message with the service tag, registered name & email address.
samos1111
1 Rookie
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490 Posts
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September 5th, 2017 05:00
Not sure what type panel your laptop has, but AFAIK traditional TN type laptop panels with mere 40-50% sRGB gamut and poor viewing angles are still commonplace, used to cover 99% of the laptop panel market, though now on decline. Beside an IPS panel with 70% sRGB they already look like ***, let alone near an UHD panel of an XPS 15.
Though, you may also have a hardware or driver problem. Check reviews at Notebookcheck, they do good display assessments.
ChrisPy84
5 Posts
0
September 5th, 2017 20:00
As far as I can tell it's likely a TN panel. All of my wife's past dell laptops have looked the same as this - where as all of my past laptops (2 HP's and a Lenovo) have had a gloss finish - I've never noticed the poor viewing angles and the glare was never really an issue with the other companies. The only other thing that I can think of is back-light bleeding. The best angle that I can find still gives me a slight fade across the bottom and in the upper corners of the screen. I can get rid of those fades by tilting the screen at different angle, but then I start to lose visibility across the rest of the screen.