Please enter your service tag # on the link below, select the operating system, and then download the BIOS from the BIOS section onto the system and install it.
In addition, I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
Also, we need to check if the issue is caused due to any application installed on the system. So please clean boot the system using the link below and check if the issue reoccurs.
Please private message us the system service tag and the region you are located so that I can check the system configuration and assist you further. To send a private message, click on my name and send private message.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
September 12th, 2015 22:00
Hi wentzelg,
Please enter your service tag # on the link below, select the operating system, and then download the BIOS from the BIOS section onto the system and install it.
http://dell.to/18r60nI
In addition, I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
http://dell.to/164l6g4
Also, we need to check if the issue is caused due to any application installed on the system. So please clean boot the system using the link below and check if the issue reoccurs.
http://dell.to/1eOndyH
Please private message us the system service tag and the region you are located so that I can check the system configuration and assist you further. To send a private message, click on my name and send private message.
Please let me know if this helps.
dmitriyt
1 Rookie
•
5 Posts
1
February 12th, 2016 03:00
Change Power Options from Dell to Balanced or High Performance. It fixed for me 100% CPU load