Kindly check the option of Disable automatic restart. Now restart the computer and check if the computer restarts.
Right-click My Computer, and then click Properties.
Click Advanced system settings.
Click the Advanced tab.
In the Startup and Recovery section, click Settings.
Click to clear the Automatically restart check box.
If the issue persists, I recommend using the computer in safe mode with networking (restart the computer and tap F8 on Dell logo and select safe mode with networking).
I tried the system restore and Dell DataSafe Restore I still have the same problem. I sign in after less than a minute the computer log off and restarts. I even tried safe mode it does the same thing. I just want the information of where to send in my laptop for repair. Can someone please provide me with that information?
Dell-Rajesh R
4 Operator
•
3.3K Posts
0
April 10th, 2013 22:00
Hi Awalker103,
Let’s try few more troubleshooting steps.
Check in safe mode with networking:
Check if it happens in Safe mode with Networking. Restart the computer and tapping F8 on dell logo. Select Safe mode with networking).
Below are the steps for last good configuration.
Boot to the Last Known-Good Configuration
Use System Restore to Revert to a Previous State.
Awaiting your response!
Awalker103
3 Posts
0
April 12th, 2013 12:00
I tried it and it does the same thing. I sign into my laptop and in a minute it log off and restarts.
Dell-Rajesh R
4 Operator
•
3.3K Posts
0
April 13th, 2013 02:00
Hi Awalker103,
Kindly check the option of Disable automatic restart. Now restart the computer and check if the computer restarts.
If the issue persists, I recommend using the computer in safe mode with networking (restart the computer and tap F8 on Dell logo and select safe mode with networking).
Check the behavior of computer in safe mode.
Awaiting your response!
Awalker103
3 Posts
0
April 17th, 2013 15:00
I tried the system restore and Dell DataSafe Restore I still have the same problem. I sign in after less than a minute the computer log off and restarts. I even tried safe mode it does the same thing. I just want the information of where to send in my laptop for repair. Can someone please provide me with that information?