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4 Posts
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41570
March 4th, 2014 05:00
Temporary battery failure-Flashing orange light
I have a Dell Latitude E6320. ITs my work laptop and I travel a lot with this. I was in a different country and the laptop was charging fine in hotel but when I went on to the office and plugged in for charging , after some time I started getting the flashing orange light (flashes 4 times orange and then white).
Now my battery is not charging any more. Below are the steps I have tried
1) removed battery, held the power button for 30 seconds and connected back. Nothing happens
2) ran diagonists, batter life 76%, no error codes
3) Removed battery and pliugged in without the battery, still the light is flashing
4) Removed my battery and put one of my friends battery , doesnt charge same flashing light. But when my friend inserted my battery into his, it was charging with no problems.
SO now I am scared my lapotp is screwed. Any suggestions to get this thing sorted plzzz....


N7U
615 Posts
0
March 4th, 2014 05:00
Hi Far4me,
Between steps 3 and 4 I suspect you're seeing the laptop display a problem with your adapter/charger. Its looks like your friend mentioned in step 4 might have a charger and you should try that and report the light flashing sequence if any when you've done that. If you wind up replacing your Adapter/charger remember that Dell (and most other PC Mfgs) use proprietary hardware that allow the Adapter/Charger, Battery and Laptop to "talk" to each other. Order your replacement from Dell directly or find an OEM (Dell) that matches PA.xx Family Charger (listed on your power supply module.) from you favorite computer store or online retailer. If this answer was helpful please remember to click YES and if you need further assistance don't hesitate to contact.
PS. Remember when discharging residual (flee) power remove battery and power supply and hold the Power button for AT LEAST 30 seconds. (I count out 45 every time using the one one thousand rhythm.)
far4me
4 Posts
0
March 4th, 2014 07:00
Hi there,
Thanks a lot for your quick reply.
I am sorry I forgot to mention that in my first message, I changed the charger , but still giving me the same error. Any other suggestions plzz.
Thanks in advance
DELL-Vijay J
52 Posts
0
March 4th, 2014 08:00
Hi @FAR4ME,
The symptoms do indicate issues with the charger. Do you know if the system is in warranty? Can you send me a private message with the service tag?
far4me
4 Posts
0
March 5th, 2014 11:00
The system might be under warranty as it is just under 2 years. This laptop is provided by my company, so I will have to send it back to HQ if It cant be fixed.
I am pretty much sure it is not the battery nor the charger now as I have changed both but stil doesnt work. Any other suggestions plz....
Thanks
far4me
4 Posts
0
March 6th, 2014 13:00
Hi Vijay, I have send you the service tag.
I am 100% sure it is not the charger and the battery as I have tried changing both. Do you think the mother board has something to do with this?
Thanks again
Squidoo
1 Message
0
April 4th, 2015 04:00
You may find this interesting. I got an old D530, ran some diagnostics on it, charged it up, let it sit around unused for 3 months, still plugged in, battery is on trickle charge. I went today and unplugged it to put in a hard drive, I plug it back in, I get the 4 orange, one green blink on the battery indicator. BIOS says battery is at 10%. Odd. I unplug and re-plug the AC adapter from the back of the computer (not from the wall), it does the 4 orange, one green blink for about 30 seconds, then starts charging, takes 100% charge. So I started experimenting around. Go into BIOS, unplug the AC adapter from the computer side, BIOS says no AC adapter present, battery discharging. I let it get to 94%. Plug the adapter back in. BIOS says AC adapter = 90 Watt. Battery charging. I let it get up to 100%. Now, this time, I unplug the cord that plugs into the AC adapter brick. Cord comes from the wall, enters the brick, I unplug from the brick side. BIOS says no AC adapter, battery discharging. I let it get to 94%. Then I plug the cord back into the brick. BIOS says AC adapter = 90 watt, battery 100%, status idle! It just jumps to 100%, and does not attempt to charge the battery at all. Interesting, isn't it. I am guessing what originally happened is this, I cut the fuse box to the room during that 3 month idle period. That killed power to the brick side, when the power came up... somehow... it assumed the battery was charged, and never attempted to charge it again. The battery just normally lost charge over 3 months, when I went to unplug and re-plug the adapter somehow it... figured out the battery was at 10% when it thought it should be at 100%? I don't fully get that part. I know the adapter and the battery "talk" to each other, somehow. I'm figuring something goes wrong in the way they are talking to each other when the adapter gets unplugged at the brick, instead of at the back of the computer. BIOS is V A06, Dell D530.