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7 Posts
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13365
February 22nd, 2008 03:00
XPS M1730 - WLAN problems
Hello !
I have some problems with my brand new XPS 1730 Laptop.
There is a built-in WLAN-card, and sometimes I can connect to the router (Fritz!box 7170)
Then the connection cuts, and I cannot get a network connection. The WLAN-card says, that it is on, but cannot find a network.
As I am having an USB-Wlan Modem, I tried this too, and found out the same problem. Anothe laptop can connect to the router - so the problem is definetely not the router.
Any ideas ???
Greetings
Dirk
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Sententiosus
7 Posts
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February 22nd, 2008 14:00
Hi . and thank you for your quick reply.
There is no encryption activated at all. I already resetted everything on the box.
DHCP is off, and IP-Adresses are put in manually.
As I told you, I can get connection with a second laptop, next to mine.
The connection with my M1730 failed with two different WLAN-modems.
TheAussieDude
17 Posts
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February 22nd, 2008 14:00
Have you tried turning the lappie of and back on again?
Can you connect via a wired connection. I wouldn't panic just yet (yet anyway) I sometime have a nightmare of a time connecting via wireless (On my other machine) and i'd swear black and blue it was the machine, but wasn't.
Have you tried, from a command promt ipconfig /renew - Is this the first and only wireless network you've connected to?
TheAussieDude
17 Posts
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February 22nd, 2008 14:00
Is there encryption on the router, could you have entred the wrong key in is there is.
Try resetting your router, removing any and all encryption and try again.
mark8par
25 Posts
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February 22nd, 2008 15:00
I had a similair problem with my 1730 when it arrived, it would just disconnet from my router and would not connet again unless i rebooted the pc. Lucky for me it had been supplied with wrong wirless card as i had asked for the wirless n card. I have now swapped this and have had no problems at all.
Pawk
319 Posts
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February 22nd, 2008 19:00
Sententiosus
7 Posts
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February 22nd, 2008 20:00
Hello - aand Thanks again !
@TheAussieDude
Yes .. I tried to shut down and startup again - sometimes I got connected, sometimes not.
What makes me believe that it could be a problem with the Laptop is, that the connection is good for an other computer.
I sometimes cannot connect with my built-in WLAN card, and the same happens with the USB adapter.
@Pawk
Yes - I am running VISTA ULTIMATE
What I am trying now, is to check, if the McAffee could be the problem ....
Pawk
319 Posts
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February 22nd, 2008 21:00
See if that helps.
Sententiosus
7 Posts
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February 23rd, 2008 05:00
I disabled IPv6 - that didn´t solve the problem.
McAffee wasn´t the problem ....
Any idea left ?
Oditius
2 Intern
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808 Posts
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February 23rd, 2008 08:00
Have you opened the bottom and see if the antenna wires are connected? They can come loose at times.